It’s important to know how to use your collection KPIs once you have launched your collections policy. Review your key performance indicators (KPIs) on a regular basis. By keeping an eye on your trends, you will know if you need to adjust your policy or procedures. Here are…
Allegiance Group provides turn-key solutions to automate the collection of outstanding balances for healthcare providers. In this article, HME Business mentions Allegiance Group as a provider that can help optimize your revenue…
There is usually a good reason you want to make a change in your organization – you are seeing moves in the competition, experiencing pricing pressures or seeing a rise in patient…
Bruce Gehring was selected to present at Medtrade Spring 2019. His topic, “How Call Centers Can Improve Patient Satisfaction.” Since patients are paying a greater portion of their healthcare, providers are looking…
Once your policy is in place, you must develop a “collections culture” that values great customer service and efficient collections of AR – and makes both things a priority! Creating a collections…
