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Collection Policy, Part 4: Four Tips for Communicating your New Culture

There is usually a good reason you want to make a change in your organization – you are seeing moves in the competition, experiencing pricing pressures or seeing a rise in patient…

Gehring presents at Medtrade

Bruce Gehring  was selected to present at Medtrade Spring 2019. His topic, “How Call Centers Can Improve Patient Satisfaction.” Since patients are paying a greater portion of their healthcare, providers are looking…

Collections Policy, Part 3: Creating a collections culture

Once your policy is in place, you must develop a “collections culture” that values great customer service and efficient collections of AR – and makes both things a priority! Creating a collections…

COLLECTPlus Advisory Board Meeting for HDMS Users a great success!

We were pleased to host the COLLECTPlus Advisory Board meeting for the mutual clients of our partner Allegiance Group (AG) in December, 2018. The AG team created an environment of open and…

Collection Policy, Part 2: Where do I start when creating a Collection Policy?

When creating a collection policy, your goal is to create a published document that outlines the company’s collection procedures.  It will include a variety of topics from setting up a patient record…

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