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Collection Policy, Part 2: Where do I start when creating a Collection Policy?

When creating a collection policy, your goal is to create a published document that outlines the company’s collection procedures.  It will include a variety of topics from setting up a patient record…

How company culture impacts collection results

Today, there is an urgency to improve patient collections. You have thoughtfully created your collection policy and procedures to meet your goals. Now what? The two keys to success that cannot be…

Collection Policy vs. Collection Procedures

Do I need a Collection Policy if I have Collection Procedures? Absolutely, and here’s why you need a collection policy even if you have collection procedures.  Your collection policy defines the mission and…

Five essential questions for your collection policy

By Anne Orrick, COO, Allegiance Group A collection policy is the set of procedures your company will follow to ensure payment of patient accounts. To cover the basics in your policy, answer…

Use your collection policy as a compass

Why should a company have a collection policy? By Anne Orrick, COO, Allegiance Group In today’s environment, HME margins are narrower than ever. Tightening margins mean you cannot afford to allow any…

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