Blog

Collections Policy, Part 3: Creating a collections culture

Once your policy is in place, you must develop a “collections culture” that values great customer service and efficient collections of AR – and makes both things a priority! Creating a collections…

COLLECTPlus Advisory Board Meeting for HDMS Users a great success!

We were pleased to host the COLLECTPlus Advisory Board meeting for the mutual clients of our partner Allegiance Group (AG) in December, 2018. The AG team created an environment of open and…

Collection Policy, Part 2: Where do I start when creating a Collection Policy?

When creating a collection policy, your goal is to create a published document that outlines the company’s collection procedures.  It will include a variety of topics from setting up a patient record…

How company culture impacts collection results

Today, there is an urgency to improve patient collections. You have thoughtfully created your collection policy and procedures to meet your goals. Now what? The two keys to success that cannot be…

Collection Policy vs. Collection Procedures

Do I need a Collection Policy if I have Collection Procedures? Absolutely, and here’s why you need a collection policy even if you have collection procedures.  Your collection policy defines the mission and…

More from the Blog

Articles about...