Category Archives: News


Up and Running – DME Operations During the COVID-19 Outbreak


DME suppliers are on the front lines of an unprecedented public health event–COVID-19. No one prepared to operate a business amidst state lock-downs and school closings. Just keeping up with the coronavirus-related email is a strain.

On March 27, 2020, at 3:00 PM (ET), and in association with Allegiance Group, MiraVista is hosting a free webinar to summarize significant COVID-19 developments DME suppliers need to manage operations now.

Topics include:

•   Telehealth expansion
•   Legislative action
•   Guidance from CMS, the Office of Civil Rights (HIPAA), and other authoritative bodies

Afterwards, Andrea Stark will open the floor for supplier questions and discussion.

Click here to register.

Coronavirus


As public awareness about coronavirus grows, more people are asking questions about the virus—how do I protect myself and my family. Here are links to Federal Resources that can help answer your questions.

CDC website

For updated information and guidance

U.S. Environmental Protection Agency (EPA) website

Learn about disinfectants for use against coronavirus and how long they take to work

Center for Biocide Chemistries

A list of over 200 ready-to-use, dilutable, and wipeable biocidal products that are approved by the EPA as effective at killing viruses like COVID-19.

Kaiser Family Foundation

State Data and Policy Actions to Address Coronavirus

Keeping Home, Schools and Workplaces Safe

Coronavirus hotline — 866-462-3821

We are also including a link from our health care insurance provider:

The Latest Updates on the Coronavirus from Blue Cross NC

We hope this information will help keep you safe!

Allegiance Group Announces Strategic Partnership with BASYS Processing


Allegiance Group announces a new strategic partnership with BASYS Processing, combining Allegiance Group’s industry-leading healthcare billing software, COLLECTPlus, with BASYS Processing’s world-class customer service and innovative debit and credit card processing solutions.

Through this partnership, Allegiance Group will augment its payment processing utilities and enhance the overall customer experience to expand its role as an integrated solution provider (ISP). The integration of COLLECTPlus and BASYS Processing‘s proprietary payment gateway will allow users to achieve better financial results, increase productivity and streamline workflows.

“Allegiance Group has partnered with BASYS because of their superior product platform capabilities and dedication to providing exceptional service for our customers. We are excited about integrating BASYS’ merchant card processing with the COLLECTPlus payment portal. Both companies agree the collaboration will allow our providers to capture patient payment information conveniently, securely and more cost effectively,” said Bruce Gehring, SVP, Business Development Manager for Allegiance Group.

“Earning the opportunity to work with Allegiance Group’s customers is something we are very excited about at BASYS!” said Brad Oddo, CEO of BASYS Processing. “With this partnership, both BASYS and Allegiance Group are actively listening to the needs of COLLECTPlus users and molding the software to requests such as text-to-pay capabilities.”

About BASYS Processing

BASYS Processing makes accepting debit and credit cards convenient, safe and affordable. They provide services and solutions that include countertop, mobile and virtual terminals, as well as e-commerce and point-of-sale, customized to fit any need. BASYS was founded in 2002 on one philosophy: to take care of our merchants, partners and employees so they never want to leave. Learn more about BASYS processing.

About Allegiance Group

Allegiance Group (AG) offers comprehensive patient pay patient billing and debt collection strategies for the Healthcare industry. AG has more than 15 years of experience in the HME, DME and pharmacy industries. Its solutions greatly reduce the amount of time spent on billing while increasing cash recovery and decreasing costs. COLLECTPlus, clients can integrate directly with their billing systems to automate the patient pay billing and collections cycle. The COLLECTPlus process starts with an easy to read invoice statement, followed by bundled services combining several billing and collection activities.

What Can I Automate?


More than half of home medical equipment providers are using partners for collections, deliveries, insurance billing and compliance to take advantage of automation and scale to improve their operational efficiency rates.  If you are not asking yourself “What can I automate” on a regular basis, you may be falling behind.

Asses what you do well within your organization and determine where you may not have the expertise or resources to accomplish critical operational functions efficiently.

Bruce explains five questions to ask to ensure you are maximizing your resources.

Outsourcing has become a key business strategy for both small and large businesses.  Why?  Because it allows companies to focus on performing the tasks they do best. You may want to consider what can I automate and outsourcing as you create your budgets and goals for 2020!

Read more

Reprint from HomeCare Magazine, November 2019, Bruce Gehring

4 Compelling Reasons to Create Partnerships


Technology has made it is easier than ever to connect with family, friends, co-workers and business associates. Many business executives have taken advantage of this connectivity to build strategic partnerships with other companies to help grow their businesses. Bruce Gehring discusses 4 compelling reasons to create partnerships with other organizations. By partnering with another organization, you may take advantage of opportunities that will strengthen your business.  Opportunities include sharing product development risks, technology and a range of resources.  Overall, the right partner will spur growth and gain attention for your business.

Learn more

Reprint from HomeCare Magazine, October 2019