Category Archives: Patient Pay Billing


Collection Policy Part 6: Capturing Patient-Pay Balances


Many patients feel healthcare is too expensive. Combine that with the number of high deductible plans on the rise, collecting payments from patients can be challenging. A survey by West, found that nearly three in five Americans delay paying their medical bills. And as each of you know, the longer a bill goes unpaid your chances of collecting the balance deceases. As a result, a certain percentage of patients who you work with will not pay their bill. Many of you deal with this scenario all too frequently! You know the importance of capturing your patient-pay balances.
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What Can I Automate?


More than half of home medical equipment providers are using partners for collections, deliveries, insurance billing and compliance to take advantage of automation and scale to improve their operational efficiency rates.  If you are not asking yourself “What can I automate” on a regular basis, you may be falling behind.

Asses what you do well within your organization and determine where you may not have the expertise or resources to accomplish critical operational functions efficiently.

Bruce explains five questions to ask to ensure you are maximizing your resources.

Outsourcing has become a key business strategy for both small and large businesses.  Why?  Because it allows companies to focus on performing the tasks they do best. You may want to consider what can I automate and outsourcing as you create your budgets and goals for 2020!

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Reprint from HomeCare Magazine, November 2019, Bruce Gehring

4 Compelling Reasons to Create Partnerships


Technology has made it is easier than ever to connect with family, friends, co-workers and business associates. Many business executives have taken advantage of this connectivity to build strategic partnerships with other companies to help grow their businesses. Bruce Gehring discusses 4 compelling reasons to create partnerships with other organizations. By partnering with another organization, you may take advantage of opportunities that will strengthen your business.  Opportunities include sharing product development risks, technology and a range of resources.  Overall, the right partner will spur growth and gain attention for your business.

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Reprint from HomeCare Magazine, October 2019