Five essential questions for your collection policy

By Anne Orrick, COO, Allegiance Group

A collection policy is the set of procedures your company will follow to ensure payment of patient accounts. To cover the basics in your policy, answer these five essential questions:

 

 

 

 

The answers to these five essential questions will serve as the foundation for your collection policy. Once you train your staff on the procedures you will create clarity and consistency within your organization.

As seen in HME News, October 30, 2018