We see it every day. Health professionals who are driven to help save and change lives. Their tireless dedication inspires us. And reminds us that we have an extraordinary calling to be their catalyst. To help spark their efforts to continue to touch thousands of lives by ensuring that they are paid for their efforts in a more-timely manner.
We fulfill this calling by devoting ourselves to helping them gain the means to continue their good work. That goes beyond providing exceptional A/R services to delivering a comprehensive, automated, and flexible solution for collecting more private pay revenue. A solution that is synonymous with exceptional service and support. And personified by a fanatical dedication to integrity, honesty and trustworthiness.
For example, our Call Center monitors all inbound and outbound calls for quality assurance. We provide ongoing training and certification for all our representatives, along with periodic background checks, and we record all calls and maintain them for two years. We know that your patients and clients may have questions about their outstanding account balances, which typically result in payment delays.
Our Call Center can improve your staff’s efficiency by assigning inbound patient or client calls to professional call center representatives. These individuals have been trained to answer payment questions and facilitate fast, easy payments through our Patient Portal.
We believe that we have an incredible opportunity. An opportunity to be the spark that ignites possibilities. Possibilities to create richer lives for our clients, and the lives they touch.
If your organization is struggling with the frustrations of managing your patient pay collections, check out the Allegiance Group. We provide turnkey solutions to automate the collection of patient pay......
Read MoreWe help providers eliminate the need to focus their own time and efforts on patient pay collections. By enabling providers to secure payment information up front and engage in an......
Read MoreOur management team believes in providing the best collection process and delivering a great user experience to each of our clients....
Read MoreThe constant advances in technology, changes in compliance requirements and the need for quality reporting and communication make it hard for providers and creditors to maintain a robust solution to get the job done—a solution that was not being offered by billing companies or collection agencies. Allegiance Group provides the necessary processes and tools that will greatly reduce labor costs by automating the entire billing and collection cycle. We differentiate ourselves from competitors by automating a manual process; integrating directly with a client’s patient billing system; utilizing patient-friendly business practices; and coupling technology and collection best practices.
In 2014, Allegiance Group was purchased by Global Growth. Through Global Growth’s ‘buy and hold’ philosophy, we have access to resources to better serve our clients and to synergistically come together with other companies within Global Growth to increase our value.
In 2016, Allegiance Group introduced its new branding and enhanced its signature product, COLLECTPlus. COLLECTPlus, which combines A/R management and technology, continues to fulfill a need by offering clients a better way of doing business –– increasing cash recovery and reducing collection costs by using innovative revenue cycle processes prior to placing an account with a collection agency.
Allegiance Group’s history is a testament to our dedication toward helping customers. The company began life by assisting providers in collecting their patient pay account balances. It is still our......
Read MoreAllegiance Group is proud to be a member of the national healthcare industry and state associations. We support their efforts to ensure the healthcare industry continues to help communities across......
Read MoreAllegiance Group is committed to protecting your information as well as your patients’ personal data. Therefore, we have implemented strong security measures that are designed to safeguard the sensitive......
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Quality DME was writing off a lot of patient A/R because they did not have complete Patient Pay Billing and Collection system. Their staff was responsible for printing and mailing statements but did not have time to make collection calls. So, they used the outside collection company. Without an integration with their collection company, it was challenging to track the payments the collection company received.
Quality DME Boosts Collections through Integration
CareLinc improved intake process significantly reduces Patient Pay A/R
Upstate HomeCare’s Automation or Patient A/T Yields 80%
Gundersen Palmer’s Recovery Performance Exceeds 90%
Keene Medical Products
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